CNN
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When British rock band Oasis announced a reunion tour this week, there was a predictable frenzy for tickets to the 17 dates. And perhaps predictably, there were complaints and frustrations about the ticket-buying process due to high demand.

Tickets went on sale at 9am GMT on Saturday and it wasn’t long before social media was abuzz with angry messages about inflated prices, long waits and error messages from ticketing company Ticketmaster.

“A ‘in demand’ standing card is just a standard standing card but twice as expensive,” said Dublin City Councillor Darragh Moriarty. posted on Xformerly known as Twitter.

Moriarty also included a screenshot in his post, showing an In Demand Standing Ticket priced at €415.50 ($459.61) plus fees.

“To clarify, Ticketmaster does not set ticket prices,” a Ticketmaster spokesperson told CNN on Saturday.

On Ticketmaster’s official website, the company states: “Promoters and artists set ticket prices. Prices can be fixed or market-based. Market-based tickets are labeled ‘Platinum’ or ‘In Demand’.”

Stephen Lowell from London posted on X He had waited five hours for tickets and then received a message saying, “Your session has been suspended.”

“The site has not crashed,” a Ticketmaster spokesperson told CNN on Saturday.

Oasis will kick off their tour on July 4, with shows in Cardiff, Manchester, London, Edinburgh and Dublin. Ticketmaster stated on its site that the tour “will be one of the biggest live events and hottest tickets of the decade.”

A pre-sale went live for applicants who received an email confirming they would be granted entry. Oasis had warned on its Instagram page that tickets would be “allocated on a first-come, first-served basis” and “success in the vote does not guarantee tickets.”

The ticketing process for major concerts has often caused anxiety among buyers. Ticketmaster and its parent company Live Nation Entertainment came under public fire in November 2022 for their handling of the hugely popular Taylor Swift Eras Tour.