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Verizon users will lose service in the last massive outage of 2024

More than 100,000 Verizon users lost access to mobile services on Monday (September 30).

The wireless carrier said it was aware of the problem, according to a report from NBC News, which is the latest in a series of massive technical outages this year.

“We are aware of an outage at Verizon that is impacting customers in parts of the country,” the Federal Communications Commission (FCC) wrote on its Facebook page Monday afternoon. “We are working to determine the cause and extent of these service disruptions.”

The website Down Detector had recorded 104,378 outages as of Monday morning, although that number had decreased as the day progressed.

This year has seen even more high-profile technical glitches, including one in July caused by a software glitch at cybersecurity firm CrowdStrike. That outage affected Microsoft users around the world, including banks, airlines and hospitals.

Last week, the House Homeland Security Committee held a hearing on the outage, with members grilling Adam Meyers, the company’s senior vice president, against adversary operations.

“The scale of this error was alarming. … We are here today to understand what went wrong,” subcommittee Chairman Andrew Garbarino (R-N.Y.) said in opening the hearing.

“We need CrowdStrike to be effective and successful because its effectiveness and success are the effectiveness and success of its customers,” added ranking member Rep. Eric Swalwell (D-Calif.) added, noting that CrowdStrike has 17.7% of the global cybersecurity market. part.

And in February, Verizon rival AT& suffered a widespread service outage that affected multiple cities, including New York, Chicago, Dallas, Miami, Atlanta and Houston. The FCC later released a report criticizing AT&T’s role and response to the outage, which blocked 92 million calls, including more than 25,000 attempts to call 911.

Similar to the Crowdstrike outage, this was caused by a failed update related to a network expansion. Therefore, PYMNTS wrote in July, “in today’s interconnected world, where digital disruptions are unfortunately becoming more common, the ability to learn from and adapt to these challenges is critical to long-term business success.”

Meanwhile, Verizon announced earlier this month that it is acquiring Frontier, the largest pure-play fiber-optic Internet provider in the U.S., in an all-cash transaction valued at $20 billion.

The deal, PYMNTS wrote, bodes well for the future of connectivity – and therefore for the connected economy.

“With the rise of 5G and even 6G, the increasing dependence on fiber and the continued shift to a digital-first lifestyle, this acquisition speaks volumes about the future of connectivity and the strategic maneuvers major companies are making to position themselves in a rapidly evolving world. landscape,” said that report.