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Technical Manager
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Technical Manager

Technical Manager

About the Technical Manager at Headspace:

Headspace is looking for an Engineering Manager to join the Care Team and be responsible for building a great provider experience and driving member satisfaction, increasing care pay, improving member outcomes, enhancing the member experience, and improving clinician satisfaction..

As part of this team, you will be tasked with prototyping, architecture, and execution of our healthcare platform creation, and be integral to the provider’s continued growth. We are open to both full stack and back end focused candidates.

As part of the engineering team, you’ll be working on a product that impacts over 65 million users. You’ll help us bring new features to life to fulfill our mission, while also pushing our platform to newer technologies as we embrace the latest technologies. A great purpose requires talented people, so join us and give your day job a sense of purpose!

What you will do:

  • Design and develop high volume, low latency applications for mission critical systems
  • Assemble and lead a team that will help direct the Care and Marketplace company
  • Contribute in all phases of the development cycle
  • Drafting specifications and determining operational feasibility
  • Collaborate with product and engineering teams to release services that work at our scale
  • Be an empathetic leader, help your team grow and realize their full potential

What you bring:

Required skills:

  • 7+ years of relevant technical work experience
  • 2+ practical technical management experience
  • Exceptional system design skills, including experience with architectural patterns of large, large-scale applications
  • Able to use business knowledge to drive the team’s technical decisions
  • Strong analytical, problem solving and process improvement skills
  • Evaluates existing applications to determine technical changes
  • Lead teams through complex multi-month projects with clear goals, outcomes, measurements and milestones
  • Excels in software delivery. You are skilled in designing, testing, monitoring and alerting systems and are excited to apply these principles to your team.
  • Ability to thrive in a startup environment (fast, agile)
  • Actively coached and guided team members in their careers
  • Actively involved in determining a tooling strategy
  • Consistently made cultural choices that have a positive impact on the entire engineering
  • BA/BS degree in Computer Science, Engineering or equivalent experience

Desired skills:

  • MS degree in Computer Science, Engineering or equivalent experience
  • Experience as a technical leader with a track record of delivering results and making progress in a fast-changing, ambiguous problem environment
  • Ability to articulate, influence and drive change across multiple teams and stakeholders

Salary and benefits:

The base salary range for this role is determined by a number of factors including but not limited to required skills and scope, relevant licenses and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $131,314 – $197,100.

At Headspace, cash pay is just one component of our Total Rewards package. We pride ourselves on our robust package, which includes: base salary, stock incentives, comprehensive health insurance, monthly wellness allowance, retirement savings contribution, lifetime Headspace membership, unlimited free mental health coaching, generous parental leave and much more. Paid performance bonuses are also included for those in qualifying roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we think about diversity, equality, inclusion and belonging:

Headspace strives to bring together people from diverse backgrounds and perspectives, and to provide employees with a safe and welcoming work environment free from discrimination and harassment. We strive to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work.

As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant for employment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are committed to going above and beyond what is necessary to promote diversity in our workplace.

*Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that ensures equal employment opportunity without imposing an undue burden on Headspace. Inform our Talent Team by filling out the form below: this form if you need assistance completing forms or otherwise wish to participate in the application or job application process.

Headspace is participating in the E-Verify Program.

Privacy Statement

All member data is protected according to our Privacy Policy. Additionally, Headspace (formerly Ginger) employees are not granted access to Headspace products/services, but are offered benefits under the company’s benefits plan. To ensure we adhere to best practices and ethical guidelines in the mental health field, we are careful to avoid dual relationships. A dual relationship occurs when a mental health provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship, including, for example, a management relationship.

Therefore, Headspace requests that individuals who have received coaching or clinical services with Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please be aware that their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.

If Headspace is unable to find a role that does not resolve an ethical issue relating to a dual relationship, Headspace may need to take measures to ensure ethical obligations are met, including a delayed start date or potential leave of absence. Such measures will be taken to protect both the former member and any relevant individuals on their care team from impairment, risk of exploitation or harm.

For more information about how we use the personal information you provide as part of the application process, see: https://www.headspace.com/applicant-notice

Originally posted on Himalaya