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    • Concord suddenly taken offline, Sony promises full refund
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    Concord suddenly taken offline, Sony promises full refund

    Vaseline Posted on

    Sony announced today that PlayStation Hero Shooter Concord will go offline on September 6, 2024 and all players will receive a full refund.

    Director Ryan Ellis announced on the PlayStation Blog: “While many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t pan out as we had hoped.”

    Concord will therefore be taken offline so that Sony and developer Firewalk Studios can “explore options, including options that allow us to better reach our players.”

    The game will be immediately removed from sale, and anyone who purchased the game on PlayStation Store or PlayStation Direct will be refunded via their original payment method. Those who purchased the game on Steam and the Epic Games Store will be refunded in the coming days.

    Physical refunds are a little trickier, but players can check with individual retailers to see if they can get a refund. Sony will presumably set up a system with them to fully process all refunds. “After being refunded, players will no longer have access to the game,” Sony made clear.

    Concord pulled less than two weeks after launch

    Concord was released on August 23, 2024, meaning it was pulled from sale just 11 days after launch and taken offline for all players just two weeks after that. Even those who purchased Concord will no longer be able to play after September 6.

    The launch was nothing short of disastrous, with analysts telling IGN that it likely sold just 25,000 copies. It debuted with a tragic peak concurrent player count of 697 on Steam, a number that made the 12,786 players of Suicide Squad: Kill the Justice League, which was labeled a disappointment by Warner Bros. Discovery boss David Zaslav and caused a $200 million revenue drop, look like a titan.

    This comes after eight years of development and presumably tens of millions, if not hundreds of millions, of dollars spent by Sony, a company that has been rumored to be shifting gears toward a live-service future. Sony president Hiroki Totoki has promised to launch only six of the 12 live-service games in development, and one based on The Last of Us has already been canceled.

    Ryan Dinsdale is a freelance reporter for IGN. He talks about The Witcher all day long.

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