news

A renewed user experience, powered by AI

Vaseline September 17, 2024

Company unveils new Workday Assistant that serves as an AI companion to help employees perform HR and finance tasks more efficiently

New Workday Experience brings enterprise apps together into a single, unified view to simplify work and increase employee productivity

LAS VEGAS, September 17, 2024 /PRNewswire/ — Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organizations people And moneytoday announced a redesigned, AI-powered user experience, including a new Workday Assistant that helps employees find and complete complex HR and finance processes in real time, so they can focus on the work that matters.

“The employee experience is changing and we know that improving discovery and enabling seamless, efficient work are critical to employee productivity and satisfaction,” said Ali Fullersenior vice president, experience, Workday. “We train our AI on the world’s largest, cleanest set of financial and HR data, and by using that data with the right context, Workday makes it easier for employees to find information and take action — which not only increases productivity, but also makes the work experience more enjoyable.”

The new Workday Assistant: AI-powered companion across the entire user experience
People waste up to two hours a day searching for HR and financial information at work, like pay stub details, benefits, time and absence policies, and more. Workday Assistant answers employee questions using natural language and automatically surfaces the information they need, when they need it. The result is less frustration and more time in the day to focus on the work that matters.

“The new features in Workday Assistant have changed the way our employees find HR information,” said Derek O’Konekmanager of human resource information system, Western Alliance Bank. “AI-driven searches in Workday Assistant have more than doubled in the first month, improving the efficiency of our HR department and freeing up staff to focus on more strategic work.”

With Workday Assistant, customers can:

Get fast and accurate answers to your HR and financial questions. With AI-powered search, employees can ask questions using natural language and receive fast, personalized answers based on the context of their role, location, and needs. If an employee has a question about changes to their paycheck, Workday Assistant can provide a personalized summary and explanation of those changes. A frontline worker can also ask a question from their mobile device to quickly get the information they need.
Take action faster with AI-driven insights. The use of Workday IlluminatedWorkday Assistant provides employees with a guided experience to help them complete complex tasks more efficiently. A manager who wants to give an employee a one-time bonus can receive detailed information, such as allowable range, company policies, and average bonus amounts awarded to colleagues in the organization. Unlike other offerings that pull data from the web and provide only general information, Workday Assistant uses specific information about the company and brings it together to help managers make better, more informed decisions.

Workday has seamless integrations with Microsoft Teams and Slack via Workday everywhere to give employees access to the tools they need and complete tasks in their workflow. Now, Workday is further enhancing this experience by expanding its integrations with Microsoft 365 Copilot and Slack to include AI apps, enabling employees to get answers from Workday Assistant using natural language within these environments. For example, a manager can use Microsoft 365 Copilot to generate employee performance summaries using data and context from both Workday and Microsoft to prepare for a check-in with the team member.

All your business apps in one place for a connected experience
The average organization has over 200 different work apps that employees are juggling. Constantly switching between tools takes time and frustrates employees. Workday will leverage its partner ecosystem to enable customers to bring all of their third-party apps directly into Workday.

This allows employees to easily access the information they need in one central location, without having to switch between different systems. This streamlines the experience and makes every employee more productive.

Availability
The new Workday Assistant is available now to early adopter customers and will be generally available in early 2025. The AI-enhanced search experience in Workday Assistant will be available to customers in late September. The Workday integration with Slack AI is planned for early 2025. The integration with Microsoft 365 Copilot is planned for early 2025.

The unified experience will be available to early adopter customers and partners in late 2024.

For more information

More information about Workday Enlightenedthe next generation of Workday AI.
Register to participate Working day increases sessions in the digital program:
- Innovation Keynote: The Workday Platform Moves You Forever (KEY02), September 17 bee 08:30 AM PT.
- User Experience: Strategy and Vision (PSVEX1969), September 17 bee 12:00 PM PT.

About Workday
Working day is a leading enterprise platform that helps organizations manage their most important asset: their people And money. The Workday platform is built with AI at its core to help customers elevate people, make work better, and advance their business forever. Workday is used by more than 10,500 organizations worldwide and across industries – from mid-market companies to more than 60% of the Fortune 500. To learn more about Workday, visit workday.com.

© 2024 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

Forward-looking statements
This press release contains forward-looking statements including, among other things, statements regarding Workday’s plans, beliefs, and expectations. These forward-looking statements are based only on currently available information and our current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are beyond our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from those implied by these forward-looking statements, and therefore you should not rely on forward-looking statements. Risks include, but are not limited to, risks described in our filings with the Securities and Exchange Commission (“SEC”), including our most recent report on Form 10-Q or Form 10-K and other reports we have filed and will file with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation, and does not currently intend, to update any such forward-looking statements after the date of this press release, except as required by law.

Any unreleased services, features, or functions referenced in this document, our website, or other press releases or public statements that are not currently available are subject to change at Workday’s sole discretion and may not be delivered as planned or at all. Customers who purchase Workday services should base their purchase decisions upon services, features, and functions that are currently available.

SOURCE Workday Inc.