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FILE – A person is using his phone.

According to Downdetector, a nationwide 911 outage has been reported. Around 5:18 p.m. Pacific Time, there was a sharp increase in outage reports.

The cause of the outage is currently unknown and the extent of the problem is still unclear. Emergency services throughout the country may be affected.

When did the 911 outage occur?

According to Downdetector, a significant spike in 911 outage reports occurred around 5:18 PM Pacific Time, signaling a potentially widespread issue affecting emergency services across the United States.

The exact cause of the power outage is still under investigation. There is currently no official statement from the emergency services.

FOX TV Stations contacted AT&T after seeing social media posts about network outages.

AT&T responded, saying, “We are working to resolve a software issue that may impact the ability of a limited number of customers to connect to our wireless network. Keeping our customers connected is our top priority, so we appreciate their patience as we work to resolve this issue.”

The company also confirmed that FirstNet customers are not affected by the situation.

What should you do if you need emergency assistance?

In the event of a 911 outage, it is crucial to have alternate methods of contacting emergency services. If you are experiencing an emergency and cannot reach 911, consider using direct dialing for local police, fire, or medical services.

Additionally, you may be able to text 911 or use social media to alert authorities, depending on your location. Stay tuned for further updates from local authorities and emergency services.

This story is still ongoing. Check back for more details.

The source

This article is based on initial outage reports from Downdetector, which noted a spike in 911 outage calls at 5:18 p.m. Pacific Time.